Privacy Policy

Effective: January 2025

This policy explains what information we collect when you use Personal Injury Legal Help, how we use that information, and the choices you have. We've tried to write this in plain language rather than dense legal terms, but the commitments here are binding.

What We Collect

The information we collect depends on how you interact with the site.

If you browse the site

Like most websites, we automatically collect basic technical information: your IP address, browser type, the pages you visit, and how long you spend on them. We use this to understand how people use the site and to keep it running smoothly. This information isn't tied to your identity unless you provide additional details.

If you request a case evaluation

When you submit a case evaluation request, you provide information about your situation: the type of accident, when it happened, whether you were injured, and your contact details. This is the information we need to connect you with an appropriate attorney.

We treat this information as confidential. It's shared only with attorneys or law firms who may be able to help with your specific type of case in your location. We don't sell this information to data brokers or use it for unrelated marketing.

How We Use Your Information

We use the information you provide for these purposes:

  • To connect you with attorneys: This is the core purpose. When you request an evaluation, we share your information with attorneys who handle your type of case in your area.
  • To communicate with you: We may contact you to confirm your request, provide status updates, or follow up if we couldn't find a match.
  • To improve the service: We analyze aggregate data to understand which resources are most helpful and how we can make the site more useful.

Who We Share Information With

We share your case evaluation information with licensed attorneys and law firms who have agreed to our network standards. These attorneys may contact you directly to discuss your case.

We may also share information with service providers who help us operate the site (hosting, analytics, email delivery), but these providers are contractually limited in how they can use the data.

We will disclose information if required by law—for example, in response to a subpoena or court order.

Your Choices

You can browse the educational content on this site without providing any personal information.

If you've submitted a case evaluation and want to know what information we have about you, or if you'd like us to delete it, contact us at privacy@personalinjurylegalhelp.com. We'll respond within 30 days.

Cookies and Tracking

We use cookies—small files stored on your device—to keep the site functioning properly and to understand how it's being used. Most browsers let you block or delete cookies if you prefer, though some site features may not work correctly without them.

We may use analytics services that collect information about site usage. This data is aggregated and doesn't identify you personally.

Security

We use encryption (HTTPS) for all data transmission and store information on secure servers. However, no system is perfectly secure. We take reasonable precautions, but we can't guarantee absolute security.

Children

This site isn't intended for children under 18. We don't knowingly collect information from minors. If you believe a child has submitted information to us, please contact us and we'll delete it.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll post the updated policy here with a new effective date. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.

Questions

If you have questions about this policy or how we handle your information, contact us at privacy@personalinjurylegalhelp.com.